This Privacy Policy describes how supersight mobile apps (the “App” or “we”) collects, uses, and discloses your Personal Information when you use the App.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@supersight.fi or by mail using the details provided below:

Hämeentie 29, 00500 Helsinki, Finland.

Collecting Personal Information

When you use the App, we collect certain information about your interaction with the App, and information necessary to use the App. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

User credentials and email address

Purpose of collection: To ensure that you have access to information from a particular organisation, we collect information about your email address, App username and password to ensure the confidentiality of the information. The user ID is also available to the person responsible for the data in the organisation whose data you are accessing with the application. The password is encrypted and is not known in plain language by us and we will not share it with any third party.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering data on utilisation rate of buildings of particular a organisation(s).

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information (email address) under the following lawful bases:

Your consent;

The performance of the contract between you and the App;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in AWS in EU.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our App. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the webApp to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the App or browse from one page to another. Cookies also provide information on how people use the webApp, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use cookies to verify your identity and access to data on our App and to provide our services.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://tietosuoja.fi/en/know-your-rights.

Last updated: 5 August 2024.